Category: Knowledge Base

There are several ways to view and edit your computer power & sleep settings. If you opt for using the Control Panel, the following steps are the same for Windows 7, 8, and 10. Navigate to your control panel. If you are not sure how to find it, simply tap on the Windows key next […]

  How to Set an Email Account as the Default Account in Apple Mail With mail open, go to menu Mail > Preferences Click on “Composing” Select the account you would like to set as default under “Send new messages from:” (or Send new mail from:) – this is under “Addressing:”) Close the preferences window. […]

As a built in security feature, Apple requires that you turn off Find My iPhone before resetting the device, or sending it in to Apple for service. This requires you to enter your Apple ID password  to confirm that you are the rightful owner. Please proceed with the steps below to turn off Find My […]

Smartphones and tablets have the built in ability to wipe out and reinstall their own operating system (OS), returning you to factory settings and factory performance in a relatively quick and painless fashion. Note that you will not be returned to the original factory installed OS, but rather the latest release from Apple that will […]

May 12, 2017 a new strain of the Ransom.CryptXXX (WannaCry) strain of ransomware began spreading widely impacting a large number of organizations, particularly in Europe.     Wcry is demanding a ransom of $300 to $600 in Bitcoin to be paid by May 15, or, in the event that deadline is missed, a higher fee […]

Apple has recently released what would be considered a major update to the iOS platform. IOS 10.3. There are many new features to be pleased about, but one in particular will be very exciting to the 16GB users. MORE SPACE! That’s right, Apple has pushed to optimize their current storage management in order to squeeze […]

Add an extra layer of security to prevent other people from logging in. Use your phone as an extra layer of security to keep other people from logging in to your account. When Two-Factor Authentication is enabled, you will be required to enter a 6-digit code any time you attempt to log in to Facebook […]

Power settings Leave your computer powered on. By default, your windows updates and antivirus software are scheduled to scan and update at around 3am. This is done for several reasons. First, you want to have programs closed when they are being updated so they can update properly. If updates are happening in the background while […]

This alert is just a phishing attempt to get you to cough up your personal info. You are not infected with malware, you just have some bits of data on your device that allowed it to be redirected to this phishing website. Follow these simple steps and you’ll be surfing again in no time. Quit […]

When searching online for that program, or that eBook you were promised by going to xyz.com, use this rule of thumb to click on the correct download link. Chances are, the page you landed on has at least three download buttons that look legitimate. The bigger the download button, the less likely it’s the button […]